Resolved -
Between 04:21 AM UTC and 04:25 AM UTC on June 29th, app.nanonets.com experienced a brief service disruption, during which the application was unavailable. The issue was caused by an unexpected error encountered during backend infrastructure operations, resulting in a temporary interruption of service.
The issue was identified and resolved promptly, and all services have been fully restored.
We apologize for the inconvenience and appreciate your patience.
Jun 29, 04:30 UTC
Resolved -
Our database was running at capacity due to disk usage surge, this lasted for an hour before we recognized the problem and scaled the database.
Jun 25, 22:30 UTC
Resolved -
Frontend resources taking time to load causing UI to freeze in loading state. Appropriate CDN fixes were implemented to fix the issue.
Jun 25, 13:30 UTC
Resolved -
We observed processing delay on tasks in Agents Platform for a couple of hours caused by architectural changes introduced by our team to increase observability of our platform.
Jun 24, 13:30 UTC